Editing, fact-checking, and sensitivity reading

I edit online content for a major Canadian visitors’ and convention bureau, and contacted Alicia Hibbert in search of sensitivity reading. Alicia provided informed, professional feedback within my less-than-generous timeline. She also shared detailed explanations for each copy change, which helped educate me on important contexts, history and evolution in Canadian English. I soon began sending Alicia all my fact-checking and copyediting, too. Her work (and that of her team) is always professional, contemporary and on deadline. Alicia took it upon herself to maintain a style guide for our account so she can keep track of all the little quirks of our website, including display copy, neighbourhood nicknames, hyperlink style and so forth. She is an exceptional copyeditor with a keen eye for detail, editorial nuance and tone. Her work is always in on time or earlier than assigned. She makes me look good to my client, and for that I am so very grateful!